Receive alerts when this company posts new jobs.

JD Edwards CNC - Managed Cloud Services

at Oracle

Posted: 11/1/2018
Job Reference #: 18001BSG

Job Description

*** This position is only based in either Orlando, Florida or  Bay Area, California. ***

Oracle Cloud
 is the industry's broadest and most integrated Public Cloud. It offers best-in-class services across software as a service (SaaS), platform as a service (PaaS), and infrastructure as a service (IaaS), and even lets customers put Oracle Cloud in their own data centers. Oracle Cloud helps organizations drive innovation and business transformation by increasing business agility, lowering costs, and reducing IT complexity.

Oracle Managed Cloud Services (OMCS) enables organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. With over twelve years of experience serving millions of end users, Oracle Managed Cloud Services is a recognized industry leader.

JD Edwards Team
  • A Global Team, within Product Support, responsible for JDE Managed Cloud Services and Public Cloud offerings
  • A Team with  deep JDE expertize, involved in migrating JDE customers to Oracle Public Cloud and Oracle Managed Cloud and support their operations
  • Located around the globe but work as ‘One Team' managing 24 x 7 operations
  • Works closely with JDE Product Development and Oracle Product Support to help large customers to be successful
Job Responsibilities
  • Install, upgrade and maintain JDE applications for large customers
  • Migrate on-premise JDE applications to Oracle Cloud
  • Deploy application changes as per change management process. This includes, but not limited to, configuration changes, package build and deployment
  • Work with E1 components like BSSV, AIS, and OVR
  • Set up and maintain third party systems like Vertex, DSI
  • Applying ESUs/ASUs as per customer requests
  • Manage work queues to support post go-live customers
  • Troubleshoot complex issues and provide resolution in a timely manner to meet SLAs/Contractual obligations
  • Take ownership of assigned projects and bring them to successful completion. Examples – Tools upgrade projects, migrating customer from on premise to @OMCS or OPC (Public Cloud) which requires careful planning and getting involved from Solution design to go-live

Qualifications and Experience

  • Strong JD Edwards implementation and support experience to fulfill above Job Requirements
  • JDE upgrade and maintenance experience including JDE 9.x releases
  • Experience in a cloud environments and Oracle Cloud Infrastructure (OCI) is a plus
  • Experience of working with diverse global teams is desirable
  • Must have strong desire to learn and embrace latest cutting edge cloud technologies
  • Strong database and operating system skills
  • Good communication skills