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Case Manager, Hope House for Veterans

at Heluna Health

Posted: 9/16/2020
Job Status: Full Time
Job Reference #: a85d5925-1976-4773-b16f-4aa8d30fdfac
Keywords: health

Job Description

The Case Manager will report directly to the Lead Case Manager and Program Director of Hope House for Veterans. Assist with HHVA Veterans in reaching all their individualized goals that will lead them in obtaining and keeping permanent housing.

•Provide comprehensive Case Management to all clients.
•Assist in screening interviews with potential clients and intake procedures with all new program admissions.
•Develop an Individualized Treatment Plan, budget outline and client contract for Veterans based on their needs.
•Meet with clients weekly to monitor their progress in securing permanent housing, employment and job training.
•Assist clients with social service needs, referring them to and collaborating with other organizations as appropriate; advocate with agencies for clients as needed.
•Meet with Program Director, Lead Case Manager, Clinical Consultant, Department of Veteran Affairs liaisons and other Case Managers for client case review weekly.
•Attend all meetings that are relevant to the position, i.e. weekly staff meetings, social services meetings and other meetings on an as needed basis.
•Keep accurate, up to date and detailed case files; collect all needed data for reporting.
•Conduct house meetings.
•Maintain knowledge of community resources.

•Counseling skills; ability and experience in counseling clients in a social services setting
•Communication skills; oral and written
•Interpersonal skills; ability to work effectively with a wide range of people
•Leadership Skills; ability to make decisions and solve problems
•Planning and organizational Skills; ability to handle multiple tasks simultaneously
•Strong verbal and written communication skills.
•Willingness and ability to demonstrate a strong commitment to implementing the mission of the VA Program.
•Possess knowledge and sensitivity working with diverse marginalized individuals with varying/dual disabling condition(s) (e.g. substance abuse and/or mental health issues such as: PTSD (post-traumatic stress disorder), psychosis, borderline, bi-polar, borderline behaviors, etc.).
•Ability to quickly assess and respond to a variety of situations, including medical emergencies, conflict resolution, intervention, and other emergencies.
•Possess a working knowledge of crisis intervention techniques and be able to implement.
•Possess an intricate knowledge of the function of each component of the Hope House VA collaboration, and a strong knowledge of available resources, social services, employment, and mental health resources for low-income underserved adults.
•Able to navigate and demonstrate basic knowledge of and computer use, charting, record-keeping, letter /memo writing and verbal communication skills.
•Assist in the development and maintenance of a community resource list/file.
•Maintain professional, respectful, honest interaction with tenants, staff and outside resources.
•Capable of working as a part of a multidisciplinary team.

BA/B S Degree (preferably in the field of Social Work, Social Science or Behavioral Studies)
Five years or more of demonstrate able work experience in a related field can be a substitute for educational requirements.

Must possess a Valid California driver’s license; maintain proof of vehicle insurance, and reliable transportation or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Other Skills, Knowledge, and Abilities
•Successful Clear Background Check
•Ability to be on call as needed
•Bilingual is a bonus.

Stand Frequently
Walk Frequently
Sit Frequently
Handling / Fingering Occasionally
Reach Outward Occasionally
Reach Above ShoulderOccasionally
Climb, Crawl, Kneel, Bend Occasionally
Lift / Carry Occasionally - Up to 50 lbs
Push/Pull Occasionally - Up to 50 lbs
See Constantly
Taste/ SmellNot Applicable

Not Applicable Not required for essential functions
Occasionally (0 - 2 hrs/day)
Frequently (2 - 5 hrs/day)
Constantly (5 hrs/day)

General Office Setting, Indoors Temperature Controlled

All qualified applicants will be considered for this position in accordance with the San Francisco Fair Chance Ordinance.

Heluna Health is an Affirmative Action, Equal Opportunity Employer that encourages minorities, women, veterans, and disabled to apply.