University of California San Francisco

Receive alerts when this company posts new jobs.

Similar Jobs

Job Details

Medical Assistant II

at University of California San Francisco

Posted: 9/18/2020
Job Status: Full Time
Job Reference #: 3043764
Keywords: office, front office

Job Description

Job Code and Payroll Title
9252 Hospital Assistant II

Job Summary
Under the supervision of the Administrative Director and Practice Manager, guided by policies and procedures of the Ambulatory Services and in collaboration with the Clinical Nursing staff, the Medical Assistant II (MA II) assists in the delivery of care to patients in the Department of Pediatrics, the Madison Clinic for Pediatric Diabetes. This position includes 50% of back office (clinical) and 50% front office (administrative) responsibilities. This position will be the primary contact for new and returning patients requiring ambulatory care at the Madison Clinic in UCSF Benioff Children’s Hospital in an outpatient setting.

The clinical responsibilities include; performing clinical procedures (vitals, blood glucose A1C), pend orders, report/record high/low blood sugar, and perform assigned patient care in support of services provided to patients within the practice. In addition, s/he will administer vaccine injections, stock exam rooms, and enter external lab results into the EMR (APeX).

The administrative responsibilities include; checking in/out patients, answering phones, pre-registering, verifying insurance coverage, obtaining referrals, scheduling appointments, collecting co-payments, making reminder calls, managing no-show tracker, RightFax, clinic email, downloading several diabetes devices, scanning and other duties as assigned by the manager.

This position will function as a critical component of a core team, which includes the MA II, the Clinic Scheduler(s), and the Diabetes Ambassador, who will work collaboratively to ensure best support for clinic operation and patient satisfaction assuring positive outcomes. S/he is required to maintain the UCSF Medical Center Telephone Standards and use the AIDET model.

The Division of Pediatric Endocrinology provides expert care for young patients with common and rare endocrinological conditions at UCSF Benioff Children's Hospital. Our division offers a range of training opportunities, from clinical rotations for medical students to advanced fellowship training. UCSF is widely recognized for its research in pediatric endocrinological disorders.

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences.


Req Number

1500 Owens Street

Job Title
Medical Assistant II

Appointment Type


Shift Length


Work Days
Monday - Friday, 8:00 am – 5:00 pm. Flexes hours as needed

Required Qualifications
• High School Graduation and two years of related experience or equivalent combination of education and experience.
• Graduated with Certification from an approved Medical Assistant program
• One years’ experience as a Hospital Assistant in a medical practice.
• Knowledge and abilities essential to successful performance of the duties assigned to the position
• Bi-lingual or multi-lingual capability (Spanish, Cantonese, and Russian)
• Current American Heart Association CPR Certification
• Demonstrated computer familiarity, keyboard skills, computer literate in programs such as Microsoft Word and Excel is required.
• Willingness to learn and master EMR/Apex as essential part of job responsibilities
• Ability to analyze situations, prioritize tasks, develop solutions and make recommendations
• Ability to deal sensitively and effectively with patients/families/guardians
• Knowledge and abilities essential to the successful performance of duties assigned to the position

Note: Physical/health screening required.

Preferred Qualifications
• CPT-1 Certification through the State of California

• Graduated with Certification from an approved Medical Assistant program
• Current American Heart Association CPR Certification

Position Type
Full Time

Department Name
Pediatrics Endocrinology

Equal Employment Opportunity
The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.